Your Probation Officer Is Researching You. What Have You Done to Prepare for the Interview?
One of the more frustrating calls I receive comes from someone who has already completed their federal probation interview. Sometimes they’ve received the Presentence Investigation Report, commonly called the PSR, and they’re upset about what’s in it. Other times they’re calling from prison, trying to correct information about their medical history, substance use, or something the officer wrote about their criminal case.
When I ask how they prepared for the interview, I generally learn they didn’t do very much.
I understand why. Most people facing federal sentencing have never been in trouble before. They’ve never met a federal probation officer, read a PSR, or had to explain their life to someone conducting a criminal investigation. They’re spending their days worrying about prison, their families, their jobs, and what the judge is going to do. They’re working with their lawyers, trying to make sense of the government’s allegations, and dealing with problems they never imagined facing.
How would they know what to do during the probation interview? That’s why people come to us.
But there’s something I want you to consider before you sit down with that officer.
Your probation officer is researching you. He’s reviewed the plea agreement and the government’s version of your crime, probably spoken with the prosecutor and gone through victim impact statements. He’s likely searched your name, read the Department of Justice press release, and may have looked through your Facebook, Instagram, or LinkedIn. He’s trying to understand who he’s dealing with and what happened.
Wouldn’t you do the same thing if you were him?
Now consider what he’s learning. He’s getting the prosecutor’s account, the victims’ accounts, the government’s description of your behavior; and somewhere in all that paperwork is a person he’s supposed to investigate and write about for the sentencing judge.
That’s you.
You’ve lived a whole life before this conviction. You’ve worked, raised a family, made decisions you’re proud of and others you probably regret. Maybe you’ve spent the last six months volunteering, getting treatment, paying restitution, or doing things you never imagined you’d have to do.
How much of that have you given the probation officer to work with?
Your sentencing judge is going to read the report this officer writes. If you’re sentenced to prison, administrators will consult it when making decisions about your classification, designation, medical needs, and programs. Years later, your supervising probation officer may read the same report.
I’ve worked with people who didn’t learn that until they were already in prison, and by then some of the information they wanted corrected was very difficult to change.
I don’t want you calling us with that problem.
Chris Maloney Told Michael Something I Wish Every Defendant Would Hear
My colleague Michael Santos interviewed Chris Maloney, who served as Chief U.S. Probation Officer in New Jersey and Massachusetts.
Chris said, “The more information we can gather from a defendant, the better.”
Read that again.
The probation officer is gathering information. You have information. What are you doing to organize it, document it, and prepare to discuss it?
Let’s say you’ve been volunteering at a church, food bank, or nonprofit every Saturday for eight months. The officer might ask whether you’ve been involved in the community. You could say yes, you’ve done some volunteering, and leave it there.
Or you could explain where you’ve been working, what you’ve done, who you’ve helped, and how you became involved. You might have a letter from the director, a record of your hours, or something you’ve written about what you’ve learned.
Suppose you’ve started paying restitution. You know how much you’ve paid, what financial obligations remain, and how you’ve managed those payments while supporting your family.
Maybe you’ve completed alcohol treatment, taken courses, or written a personal narrative examining the decisions that led to your conviction.
These are subjects I want you preparing to discuss.
Chris also explained something about the relationship between the probation officer and the sentencing judge. The judge may know you primarily from a brief appearance in court. The probation officer is charged with gathering far more information about your life.
That information becomes part of the report the judge studies before sentencing.
I want you approaching the interview with some understanding of the officer’s responsibilities. He’s investigating you, which means he’s going to ask questions, check information, and examine subjects you might find uncomfortable. You can establish a professional relationship by taking that work seriously.
Listen to the questions. Know your history. If you’ve done something worth discussing, be prepared to discuss it and provide records. If the officer requests additional information, follow through.
And if you’ve made mistakes, including mistakes that brought you into federal court, spend time examining those decisions before someone starts asking you about them.
I spent three years as a federal defendant. I know how easy it is to spend all your time thinking about what the prosecutor is doing and what might happen at sentencing. I wasted a lot of those three years.
You have an opportunity to spend your time differently.
Judge Bennett Reads the PSR at Least Twice. What Will He Find in Yours?
Judge Mark Bennett spent 23 years on the federal bench and sentenced more than 4,000 people.
During an interview with Michael, he explained that he reads complicated presentence reports at least twice before sentencing. He also discussed the value of a defendant developing a personal narrative before the probation officer completes the PSR.
He said he’d be “astoundingly impressed” to find that narrative in the report.
Imagine having written about your life before the crime, the decisions that led to your conviction, the victims, your family, and what you’ve done since the investigation began. You’ve been through drafts, gone back to uncomfortable experiences, and spent time examining explanations you used to defend your behavior.
Now the officer asks about those subjects.
You’ve already been working on them for months.
Judge Stephen Bough also spoke with us about sentencing. He described a case where he added 40 months to a sentence he’d originally intended to impose. He discussed the importance of what defendants say about their criminal decisions.
Forty months. That’s more than three years.
I’m not suggesting a single answer during the probation interview determines a sentence. But I want you to appreciate how seriously a judge may evaluate someone’s account of the crime and the decisions that led to it.
Your lawyer may eventually ask the judge for probation, home detention, or a substantially shorter prison sentence. Good defense lawyers understand the importance of mitigation and begin working on those issues well before sentencing. I appreciate lawyers who encourage their clients to write, gather records, complete assignments, and prepare for probation rather than waiting until the final few weeks to assemble everything.
I want to help their clients do that work.
Our team works alongside defense counsel. We help you develop the narrative, examine your history, prepare for the probation interview, and explain what you’ve completed since the investigation began.
The lawyer handles the legal arguments and sentencing submissions.
And you have work to do, too.
You can hear more from Judges Bennett and Bough, Chris Maloney, and former Bureau of Prisons officials on our Subject Matter Experts page.
The New York Times Watched Us Prepare Hugo Mejia and Stanley Benton
In 2022, The New York Times published an article by Jack Hitt about our work preparing people for federal sentencing. Jack spent roughly 18 months researching the story, including time observing our work with Hugo Mejia and speaking with Stanley Benton, the rapper known as Stat Quo.
Hugo faced sentencing for a federal money laundering offense involving Bitcoin.
When we began working together, Hugo kept returning to explanations about why he wasn’t as responsible as the government’s version suggested. Jack noticed it as well.
We spent months developing Hugo’s personal narrative. He wrote about taking an hour-long bus ride to work at a liquor store when he was 15, serving in the Army, earning his MBA, and building businesses.
And we spent considerable time on the criminal decisions.
The writing went through numerous drafts. Hugo had to examine explanations he’d been relying on and prepare to discuss subjects that weren’t comfortable.
By the time he met with probation, he’d already spent months doing that work.
Stanley had a different story.
He faced a federal case involving stolen airline miles. He’d also been volunteering at a Pasadena kitchen, preparing breakfast for people experiencing homelessness three mornings a week.
He’d been doing that long before his criminal case.
Why wouldn’t we want the probation officer and judge to know? It was something Stanley had actually done, and other people could describe his work.
At sentencing, Judge Jane Boyle questioned whether Stanley should have been prosecuted. She sentenced him to one year of probation. Another defendant received two and a half years in prison.
Jack documented the preparation, the writing, and the work that went into these cases. He also reported what happened at sentencing.
Read the New York Times article about Hugo Mejia and Stanley Benton.
John Spivey Faced 70–87 Months. He Got Probation.
On July 28, 2026, John Spivey appeared for sentencing in the Eastern District of Louisiana after pleading guilty to conspiracy to commit health care fraud.
John described his sentencing exposure as 70–87 months in federal prison.
The judge sentenced him to five years of probation, 12 months of home detention, and 350 hours of community service. He didn’t go to prison.
John hired White Collar Advice nearly two years before sentencing. In a review he wrote afterward, he described what he was doing before we began working together:
“Waiting, talking to my lawyers, assuming my history would speak for itself.”
John began writing his personal narrative. We went through draft after draft, including explanations he’d relied on for years. He gathered more than 30 character reference letters from people who could describe specific experiences with him.
I invited him to speak with senior accounting students at Whitworth University about ethical pressures in business. He used his own criminal decisions to explain the risks those students could encounter during their careers.
John also worked with Michael Santos and Prison Professors Charitable Corporation. He helped develop a software platform that thousands of people now use to document their work. Michael wrote to John’s sentencing judge about his contributions.
The judge specifically named Prison Professors Charitable Corporation in John’s judgment, directing that priority consideration for his 350 hours of community service be given to the nonprofit.
John wrote afterward:
“The judge responded to a record, and that record exists because his team refused to let me coast.”
He’s serving his sentence at home with his family, operating his business and continuing his volunteer work with Prison Professors Charitable Corporation.
Read John Spivey’s full review.
John worked with our team for two years, and I want to distinguish that engagement from the $500 probation preparation service. His preparation involved extensive mitigation work, narrative revisions, character letters, and contributions to Prison Professors.
But his review raises a question worth asking yourself.
You’ve probably told your lawyer about the good things you’ve done in your life. You’ve told family members what you intend to do differently.
What have you written and documented that a probation officer or judge could actually examine?
I Used to Charge Thousands of Dollars to Prepare People for This Interview
For many years, our team charged thousands of dollars to prepare someone for the federal probation interview.
We spent hours reviewing their backgrounds, developing personal narratives, examining their criminal decisions, preparing answers, and organizing information.
Over time, I noticed how frequently I was teaching the same material.
People wanted to know what the probation officer would ask about their childhood. Why was the officer interested in their finances? How should they discuss drinking or drug use? What information should they have about medical conditions? Why would something said during this interview affect their life in prison years later?
I took what I’d learned from those engagements, my own experience, and our interviews with judges, probation officers, and Bureau of Prisons administrators, and created a comprehensive PSR preparation course.
It runs more than three hours and includes sample questions, templates, forms, examples, and lessons on telling your story.
I want you to go through the course and do the assignments before we meet.
Write down how you’d answer the questions about your family, education, employment, finances, and criminal case. Review the records you have. Identify the information you’re missing. Spend time on the questions about your decisions and the people affected by them.
Then spend one hour with me or a member of our team.
We’ll work through your circumstances and prepare for the interview. I may ask you questions that make you uncomfortable. We may spend time on an answer that you’ve struggled to explain, or on something you hadn’t considered until you took the course.
If you’ve completed the lessons and taken the assignments seriously, I don’t believe you need multiple hours of private consulting with us.
I used to charge thousands of dollars for this work.
Now the course and one-hour preparation call cost $500.
You can watch the course before we meet, which I recommend, or afterward if your interview is approaching quickly.
What Will the Probation Officer Ask You?
We go through the questions in the course, including how to prepare and what information to organize.
Some are straightforward. Others take more thought.
Family and childhood. Where did you grow up? What were your parents like? Are you married? Do you have children? What financial and family responsibilities do you have?
Education and employment. Where did you attend school? What degrees and professional licenses have you earned? Where have you worked? What happened to your career after the investigation began?
I was a stockbroker before my conviction. I couldn’t return to that profession after prison. A physician who loses a medical license has different concerns, and a business owner whose company has collapsed may be dealing with something else entirely.
Finances. What assets do you own? What debts do you have? How much does your family spend every month? Have you made restitution payments?
I’ve spoken with people who operated companies generating millions of dollars but couldn’t tell me what their household spent each month.
Medical history. Have you undergone surgery? What conditions have been diagnosed? What medications do you take? Who are your treating physicians?
Suppose you’ve had back surgery and cannot safely climb onto an upper bunk. If you’re sentenced to prison, you may need documentation supporting an accommodation. I want you understanding that issue before you surrender.
Alcohol and substance use. Have you struggled with drinking or drugs? When did the problem begin? Have you received treatment?
Some people are embarrassed to discuss these subjects. They don’t appreciate that the Bureau of Prisons may later review their substance use history when considering treatment needs and eligibility for programs such as RDAP.
I’ve heard from people who regretted leaving their history inadequately documented before prison.
Then there are questions about the crime.
What happened? What was your role? What were you thinking? How did you justify the decisions? Who was hurt?
What have you done since?
I spent three years as a federal defendant. I wasted too much of that time worrying about what the government was doing and what other people thought of me. I spent too little time examining my own decisions.
I wish I’d done that differently.
If you’ve accepted responsibility, you may have spent considerable time thinking about your conduct. Writing about it can help you prepare to explain what you’ve learned and what you’ve done since.
And if there’s something you don’t understand about a question, you should be able to say so. I want you listening to the officer and responding to what’s being asked, rather than reciting a speech you’ve memorized.
What We’ll Do During Our One-Hour Call
I want you to have watched the course and worked through the questions before we meet, assuming your schedule permits.
Then we’ll spend an hour talking through your upcoming interview.
I’ll ask about your case, your career, your family, and what you’ve done since the investigation began. If you tell me you’ve volunteered, I’ll ask where, how often, and what your responsibilities were.
If you say you’ve learned from your criminal decisions, we’ll discuss what you’ve learned. I may ask about the people you hurt, the excuses you once made, and what you’ve done since.
Perhaps you’ve written a personal narrative and want to work through some of the experiences described in it.
Maybe you’re concerned about explaining your finances or treatment history.
We can practice those questions.
I also want you thinking about your relationship with the officer. The officer has an investigation to complete. You’re meeting someone who has already reviewed a great deal of information about your crime.
What are you bringing to the conversation?
You may have documents about treatment, restitution payments, community service, employment, or your education. Maybe you’ve developed a release plan explaining what you intend to do with your time if you’re sentenced to prison.
We’ll discuss how those materials relate to the interview and how to explain the work you’ve done.
If the officer requests additional records, take the request seriously and follow through.
By the end of our call, I want you to have practiced the questions that concern you, examined the information you’ve organized, and identified anything you still need to work on before the interview.
That’s what the hour is for.
Your Personal Narrative, Probation Interview, and Release Plan Are Connected
When we develop a personal narrative, we spend hours interviewing someone about their background, career, criminal decisions, family, victims, and what they’ve done since the investigation began.
Those conversations often lead to subjects people haven’t thought about in years.
Why did you make the decisions? What were you telling yourself at the time? What did you do when the government investigation began? How have you handled your responsibilities since?
The answers become part of the writing.
Now imagine meeting with probation after you’ve spent months examining those questions. You’ve already thought about the decisions, the consequences, and the work you’ve completed. You’ve organized information about your employment, finances, treatment, restitution, and family.
If you’re facing prison, your release plan can explain what you intend to accomplish during your sentence, what you’ll study, and how you’ll prepare to return home.
You may have already begun writing book reports, documenting community service, or contributing to Prison Professors.
Our team works alongside your defense attorney to help you develop that material and prepare to discuss it.
I’m grateful for attorneys who encourage their clients to begin mitigation early. They understand that a personal narrative takes time, that useful character letters require more than asking someone to say nice things, and that the probation interview deserves preparation. When the lawyer and our team are working together, we’re helping the same person.
Your attorney may eventually ask the judge for probation, home detention, or a shorter prison sentence.
I’d like you to have spent the preceding months completing work that gives the judge something substantial to examine.
You have time to prepare for that conversation with probation, and I want you using it.
The PSR Will Follow You Into Prison
Jon Gustin spent 24 years with the Bureau of Prisons, including many years overseeing the federal halfway house system. We’ve interviewed him about the way prison administrators evaluate people and use information from their files.
Suppose you’re sentenced to federal prison.
Your case manager will review information about your offense, criminal history, education, medical needs, and other circumstances. Much of it comes from documents prepared before sentencing, including the PSR.
You may be seeking treatment, explaining a medical condition, or trying to resolve a problem with your educational records.
I’ve spoken with people who spent months trying to correct information in their PSRs or gather records they wish they’d submitted before sentencing.
Someone with a back condition may need documentation establishing a medical limitation. Someone with a history of alcohol dependence may be trying to establish that history when seeking treatment.
You don’t have to know everything about federal prison before the probation interview. That’s part of what our course teaches.
And it’s one reason I spent so much time developing it.
$500 for the Course and One-Hour Preparation Call
For years, I charged thousands of dollars for probation interview preparation.
Today, you can study more than three hours of instruction, review the questions and forms, complete the writing assignments, and spend one hour with me or a member of our team.
The total price is $500. The course is included.
I recommend watching the course before we meet so we can spend the hour discussing your circumstances. If your interview is approaching quickly, you can watch it afterward.
Before You Close This Page
If you’re reading this before your probation interview, you have an opportunity to prepare, and I’m glad you found us before the meeting.
This may be the first time you’ve been involved in a government investigation. You may have no idea what questions the officer will ask or what information should be organized. How could you? You’ve spent your life working, supporting your family, running a business, or practicing your profession. You weren’t expecting to learn how federal probation investigations work.
That’s what we’re here to teach.
Chris Maloney said, “The more information we can gather from a defendant, the better.”
Your probation officer is gathering information. Your judge will read the report.
What are you going to contribute?
I’d like you to go through the course, work on the assignments, and spend an hour with us preparing. You can begin before the officer calls to schedule the interview.
I’ve received enough calls from people who wish they’d understood the PSR earlier. Some are already serving their sentences and dealing with information they regret leaving out.
We can do the preparation while you still have time.
